IS THE IT DEPARTMENT REALLY DRIVING THE BUSINESS?
As IT professionals, we hear more rhetoric every day about the department’s increased responsibility to drive business growth. Though we know the importance of having an effective, high-performing infrastructure that delivers on end users’ expectations and makes sure that everything runs smoothly, the edict of “driving business growth” can be a stretch. Does today’s average C-level executive truly understand and appreciate the impact that IT has on business? Despite the benefits of an effective IT department, IT budgets are flat-lining or declining.